Buying a startup can work out very well. Just ask about its purchase in 2012 or let tell you about its $50 million acquisition in 2005 of a little company called .
But while success stories happen, it鈥檚 also true that many purchases work out badly. Acquirers might find they overpaid, face regulatory backlash, failed to scale the business, or have determined it isn鈥檛 a strategic fit.
Such acquisition-gone-awry narratives often proliferate when business cycles shift 鈥� as they did in the past two years. Deals crafted in boom times can look ill-conceived in an environment of falling valuations and tougher financing.
A newer case in point is , the booze-on-demand provider that swallowed up in 2021 for $1.1 billion. News came out last week that the ride-hailing giant decided to close down the service, which has suffered breaches, and focus its food and beverage strategy on .
Who else faced a similar reckoning over a pricey startup acquisition made in the past few years? Using data, we scanned over the largest purchases of venture-backed companies in the past four years, looking for some that haven鈥檛 worked out as hoped.
Below, we list our top examples of not-great outcomes, along with a look at what transpired:
No. 1: Teladoc-Livongo
, known for its diabetes remote management platform, wasn鈥檛 exactly a startup when virtual care provider purchased it in 2020 for a whopping $18.5 billion. Founded in 2008, Silicon Valley-based Livongo raised a couple hundred million in venture funding before going public in 2019. The company subsequently saw its valuation and revenue soar alongside telehealth adoption rates during the depths of the pandemic.
What might鈥檝e looked like a win-win deal for both Livongo and Teladoc in mid-2020, however, rapidly developed into a lose-lose scenario. Teladoc, which had a market cap close to $50 billion in early 2021, is now valued at just over $3 billion by that metric.
No. 2: Shopify-Deliverr
In 2022, paid around $2.1 billion to acquire San Francisco-based , a provider of shipping and fulfillment services for online merchants. The timing looked right, as the deal came on the heels of a pandemic-induced spike in e-commerce. It didn鈥檛 hurt that Shopify shares had hit an all-time high several months before the acquisition closed.
Over subsequent quarters, however, Shopify shares fell sharply. In May 2023, the Ottawa-based e-commerce software and services provider disclosed that it would lay off 20% of its workforce and sell its logistics business 鈥� which included Deliverr 鈥� to freight software platform . The deal reportedly fetched just a fraction of the price Shopify had paid for Deliverr just a year earlier.
No. 3: Meta-Giphy
In 2020, when Meta inked a $400 million deal to acquire , the New York startup known for its vast, searchable library of animated GIFs, the combination sounded like a strategic win. Social media users were avid fans of Giphy鈥檚 offerings, which provided a quick way to add color to their posts and responses.
Unfortunately for Meta, antitrust enforcers didn鈥檛 think so fondly of the tie-up. Meta decided several months later to Giphy, after facing backlash from British regulators concerned the deal would lessen competition in social media and the display advertising market.
In the end, the purchase turned into a loss, with in May that it was acquiring Giphy from Meta for $53 million.
No. 4: JP Morgan-Frank
In September 2021, paid $175 million to , a college financial planning platform that claimed to serve more than 5 million students at thousands of U.S. higher education institutions. It wasn鈥檛 a large sum for the financial giant, which touted the deal as part of a strategy to broaden its reach with students and young adults.
Little more than a year later, it became clear to JPMorgan that Frank hadn鈥檛 been entirely frank about its success. In a lawsuit, the banking giant charged that the startup and its founder, , had lied about the company鈥檚 size and market penetration. Frank鈥檚 website is no longer operational, and Javice was in April on multiple fraud charges.
No. 5: Uber-Drizly
Lots of strategic acquisitions don鈥檛 work out as hoped. But what鈥檚 unusual in the case of Uber鈥檚 purchase of alcohol delivery service Drizly is just how much money went into a deal that ultimately didn鈥檛 provide much apparent upside.
In the end, Uber may have gotten some IP, industry connections and insights, or other value. But for the $1.1 billion it paid, one would expect more. At least, you would think, a branded service that was valuable enough to keep around.
No. 6: 23andMe-Lemonaid Health
In October 2021, when genetic testing provider announced to acquire on-demand health care platform , markets were in a much bubblier state. Just a few months earlier, 23andme had made a well-received debut on through a SPAC merger deal that valued the company around $3.5 billion.
But market conditions change, and, in retrospect, it鈥檚 clear 23andMe didn鈥檛 get a valuation boost from the $400 million deal, which consisted of $100 million in cash and $300 million in stock. Recently the company, which continues to own and operate Lemonaid, had a market cap around $317 million.
Why buy?
M&A activity involving venture-backed companies has been pretty slow in recent quarters. And seeing so many prominent examples of big deals that didn鈥檛 work out doesn鈥檛 help stoke optimism.
Stepped-up scrutiny from antitrust regulators has also played a role in stifling acquisitions by the most valuable technology companies. Even large deals well on their way to closing 鈥� such as 鈥檚 planned purchase of 鈥斅爉ay face late hurdles that prove unsurmountable.
Still, the deals that work out well can deliver extraordinary returns. If only there were more of them.
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